Machiavelli
Machiavelli

Privacy Policy

Data Controller

The data controller is MAKIAVELLI EM 24 Ltd. This policy explains how we process personal data when you use https://machiavelli-shop.com/, create an account, place an order, make a payment, request delivery or returns, or contact us.

Data We Process

Depending on how you use the website, we may process the following categories of data:

  • first and last name, phone number, email and delivery address;
  • order, payment, invoicing, delivery and return details;
  • customer communication and service preferences;
  • technical data such as IP address, device, browser, cookie identifiers and website activity.

Purposes and Legal Grounds

We process data to accept and fulfill orders, deliver products, provide customer support, meet accounting and legal obligations, protect our rights and improve the website.

When we send marketing communications or use analytics/advertising cookies, the legal ground is consent unless applicable law allows another ground.

Data Recipients

We may share data with courier companies, payment providers, hosting and technical providers, accounting and legal advisers, public authorities where legally required, and other processors that support store operations.

Retention

We keep personal data only for as long as necessary for the relevant purpose, legal obligations or protection against claims. Order and accounting records are retained for the periods required by applicable law.

Your Rights

You have the right to access, rectify, erase, restrict processing, object, request data portability and withdraw consent where processing is based on consent. You may lodge a complaint with the Bulgarian Commission for Personal Data Protection.

Security

We apply organizational and technical measures to protect personal data against unauthorized access, loss, alteration or disclosure. Access is limited to people and providers with a business need.

Contact and Updates

For privacy questions, use the contact channels published on https://machiavelli-shop.com/. This policy may be updated when legislation, services or processing practices change.

Last updated: 2 June 2026